Returns & Exchanges
At Grey Bandit, we want you to love your pieces, but if something isn't quite right, we are happy to accept returns for store credit within 30 days of delivery. Please ensure all items are in their original, unworn condition with tags still attached to be eligible for a return.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to download your prepaid return shipping label and print it at home or use a QR code for printerless drop-off.
Package Your Items
Securely pack your items in their original packaging or a mailer of your choice, ensuring all original tags are intact.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your store credit is issued.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing